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Use the quick links here to help find what you're after, or contact us now!


Shopping In Store

Find your nearest store and trading hours

Payment options

Delivery options

Product support


Gift Cards



Shopping Online

General online shopping information

Online ordering and payment options

Order changes, returns and refunds

Collection information

Delivery information



Making Online Payments

Make an online payment

Frequently asked questions


Finance Options






Other Information
Returns Policy


Product Recalls

Privacy Information

Terms and Conditions

Gift Cards

Contact Us


At Fantastic, we pride ourselves on our commitment to resolving all customer concerns in a prompt and satisfactory manner in order to promote and strive for great customer service and customer satisfaction.


There are a number of ways for you to get in touch, however the quickest and most efficient way for a customer serivice issue to be resolved is to initially contact the Fantastic Furniture store where you made your purchase.










Mailing address information


Please address mail to:


Customer Service - Fantastic Furniture

PO Box 445, Chester Hill. NSW 2162