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What is Online Only?


At Fantastic, we are committed to providing you with the largest range of furniture at the lowest prices guaranteed.

As we expand our range, we simply cannot showcase everything in our stores, so we've added them online!

Online only items are eligible for our 60-Day Change of Mind policy* and our Fantastic Quality Guarantee. Exclusively available online, our online only range is not available in-store or for Click & Collect.




Things to Look Out For


Once your order is placed, it will be shipped straight to you as soon as it is ready, easy! Look out for your tracking number in your inbox!

Love a popular piece that's currently out of stock? You can sign up for email alerts that will notify you as soon as it's available for order. Simply click the 'notify me' button and enter in your email address.

Delivery is via courier, parcel post, or similar. Some delivery restrictions may apply. If delivery is unavailable to your location, you'll be notified with an 'online delivery unavailable' message.
Just look for this badge!
 
 

How It Works

 
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  To see if a product is part of our online only range, look for the pink 'Online Only!' icon.     Found what you've been searching for? Enter your suburb or postcode into the delivery tab for an instant delivery quote and timeframe.     Once your order is placed, it will be shipped straight to your front door as soon as it is ready. Look out for your tracking number in your inbox!  
 
 
 

FAQs

 

At Fantastic, we are committed to providing you with the largest range of furniture at the lowest prices guaranteed. As we expand our range, we simply cannot showcase everything in our stores, so we've added them online!

All online only items are eligible for our 60-Day Change of Mind policy (excluding Mattresses & Pet products) and our Fantastic Quality Guarantee. Exclusively available online, our online only range is not available in-store or for Click & Collect. Same great quality at the same great value you've come to expect from Fantastic!

1. To see if a product is part of our online only range, look for the pink 'Online Only!' icon.

2. Place your order as usual.

3. Once your order is placed, it will be shipped straight to your front door as soon as it is ready. They are shipped via courier or parcel post, so look out for your tracking number in your inbox!

We aim to have your order shipped within 2 business days, which means it should be delivered within 3-15 business days, however delivery time can vary. Once shipped, you will be provided a delivery tracking link to monitor the progress of your delivery. Please note that you cannot choose a specific delivery day or time as orders are sent via courier.

Once your order has been shipped you'll receive an email with a delivery tracking link that will allow you to monitor the progress of your delivery. Please note that it can usually take up to 2 business days to ship your order.

If you are not home to receive your delivery, in most cases the item will be taken to a nearby Australia Post or other applicable courier collection location. In some cases, re-delivery may be possible. Please note items will only be held for approximately 3-5 days and then returned to the supplier if unclaimed.

As each product ships directly to you, it will not be combined with any other items in your order; any other items in your order will be shipped separately. When ordering more than one of the same product, multiple delivery fees will apply as many of our products are bulky and heavy and typically we are unable to ship these together for health and safety reasons.

Please note that in instances where a product is shipped in multiple cartons, you may also receive these in separate deliveries.

Delivery is not available to all postcodes in Australia. To check if a product is available for delivery to your address, enter your postcode on the product page or at the checkout.

Your online only items will be shipped to you via courier as soon as they are ready (usually within 2 business days).
Your Fantastic Furniture items will be shipped using our own fleet of drivers. For more information click here.

Delivery is charged on a per item basis as many of our products are bulky and heavy. Typically, we are unable to ship these together for health and safety reasons.

Click & Collect is only available for Fantastic Furniture products found in store at this time.